In recent years, mobile crisis response teams respond to 911 calls about people in mental crisis, to avoid involving police. But some crisis units have now closed for lack of consistent funding.

Once a call is answered, how quickly police respond depends on the type of call.

DENVER (KDVR) — A violent crime occurs in the U.S. every 25 seconds, according to the FBI. Some first responders will now be able to accept 911 video calls on Android as well as iPhones. Google is ...

Google launched Android Emergency Live Video on Wednesday, which allows people to stream video when contacting emergency responders. This feature could help give first responders extra context in ...

NEW HAVEN, Conn. (WTNH) — The coldest temperatures of the season so far are here and they are testing many people’s home heating systems. The weather led a lot of people to call their heating ...

A concerned parent and owner of a Rivian R1S encountered a worrying safety flaw while demonstrating the emergency door release to children. Carmakers have been reinventing door handles with mixed ...

A push is growing in Massachusetts for reforms to a program that provides inmates with unlimited, free phone calls, an initiative that put Bay State taxpayers on the hook for about $12.5 million last ...

BELL COUNTY, Texas — Bell County has launched a new program designed to give residents more options when they call 911 with non-emergency situations. The county is partnering with RightSite, a ...

MADISON, Ala. (WHNT) — In an emergency, minutes matter. That’s why the Madison Police Department is launching a new pilot program that it hopes will save lives. It’s launching the ConfirmOK Daily ...

(TNS) — The blue light emergency callboxes on University of Maine's campus that have symbolized security for students on campus for decades could become a thing of the past. The 32 outdoor lights that ...

We’re taught how to call emergency numbers from a young age; whether it be 911 in the US, 999 in the UK, or 000 in Australia. The concept is simple—if you need aid from police, fire, or ambulance, you ...

An inmate makes a phone call from the female dorms of the Ada County Jail. The Federal Communications Commission recently voted to dramatically increase the cost of prison and jail calls. Sarah A.