Minnesota officials are rushing to provide information to the Trump administration about child care providers and parents ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Effective engagement with retail shareholders can decisively shape outcomes when facing activist pressure. With Search & ...

PRESSADVANTAGE – Rocket CRM has announced continued development and refinement of its Missed Call Text Back functionality, reflecting broader changes in how organizations manage inbound communication, ...

Silverback AI Chatbot has announced ongoing development and refinement of its AI Assistant feature, reflecting significant shifts in how organizations manage digital communication, user interaction, ...

Agent-to-agent communication can only work at a high level when data is easy to find, easy to use and ready for action.

While the vast majority of Utah parents believe their children are comfortable sharing their emotions, new data released by ...

Every task we perform on a computer—whether number crunching, watching a video, or typing out an article—requires different ...

Scientists at Duke-NUS Medical School have developed two powerful computational tools that could transform how researchers ...

The television and streaming industries continue to evolve beyond traditional broadcast boundaries, with content creation, distribution and consumption now deep ...

Public trust in the media and in data has been undercut by information overload, relentless social media cycles, and targeted influence campaigns. Whether driven by politics, social movements, or ...

Boeing and United Airlines are collaborating to test an Internet Protocol Suite (IPS) based data communication system. This system aims to enhance communication between the flight deck, air traffic ...