Township officials recently heard a presentation from a company providing a program looking to extend the lives of water ...

Liu-Thompkins cited makeup retailer Sephora as an example of a company that trades high-value perks for deep consumer insights, like creating a "beauty profile" for users based on provided information ...

Consumers might not just feel obligated to shop at a specific store because of their membership, but they could also end up paying more than they did before.

CrowdStrike Holdings, Inc. delivered strong Q3 FY 2026 results, with a raised full-year outlook that failed to unlock incremental upsides to the stock. This highlights a growing divergence between its ...

Target launched a new internal training program aimed at helping new hires enhance the in-store customer experience. The internal team member training program, called "10-4," was shared with Target's ...

Rather than a safety recall, the Ford Motor Company is fixing a notorious issue that impacts early Maverick pickup trucks by means of a customer satisfaction program. Internally referred to as 25N09, ...

The future of loyalty is a frictionless flywheel that gains momentum with every joint success. Stop incentivizing purchases and start enabling program members’ success. Loyalty programs work best when ...

We believe CrowdStrike Holdings Inc. has re-established growth momentum while still working through the financial and reputational overhang of the July 19, 2024 global outage. The company recently ...

You might worry less about cracks and spills involving your Google Pixel and Android devices -- but that peace of mind will cost you. Dashia is the consumer insights editor for CNET. She specializes ...

“At RBS, supporting our customers doesn’t end with installation,” said Tremaine Hartranft, vice president of technical growth and strategy for Robesonia-based Reading Bakery Systems. “This expansion ...

Reading Bakery Systems (RBS), manufacturer of baking and process systems for the global snack food industry, has announced an expansion of its Customer Care team to provide enhanced support for ...

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