Health plans may not be meeting Medicare beneficiaries' communication preferences, according to a HealthMine survey of 781 Medicare Advantage or Supplemental members. The results show that 47 percent ...

Over the past decade, the way businesses in the United States utilize telephones has undergone a remarkable transformation. As technological advancements continue to shape the corporate landscape, ...

The way we use language continues to change. With each year that passes, new words are added to the English dictionary, slang terminology becomes more widely accepted, and text abbreviations take on ...

Crawford Technologies, a provider of innovative document solutions that streamline, improve, and manage customer communications, is announcing a recent partnership with PossibleNOW, a provider of ...

SR Health by Solutionreach collected some of the last known data about pre-COVID-19 patient communication preferences when it commissioned a study to better understand patients’ communication likes ...

Effective communication is key for recruitment and retention but isn't one-size-fits-all. Generational preferences have a significant influence on an employee's ideal form of communication. Companies ...

In light of recent evidence suggesting the importance of communication in the health care setting, an instrument to measure communication style preferences was developed. This reliable and ...

Workplace communications today are a tangled web of varying preferences. Some call, some email, and others text while sitting right next to you. Evolving technologies have wrecked havoc on our ...

PHOENIX--(BUSINESS WIRE)--Salucro Healthcare Solutions, a leading healthcare payment technology company, today released the results of its 2022 Trends in Patient Communications Report, a report that ...

Older service managers often face the challenge of adapting their communication styles to connect with a diverse workforce, says Corey Smith, national fixed operations training manager at EasyCare.

When lockdowns began in March 2020, millions of Americans started working from home almost overnight. Organizations leaned on technology and digital tools to maintain productivity and social ...

Some of the most productive work environments consist of team members who work exceptionally well together despite their differences. Working collectively with a group of people requires strong ...