The year 2025 will be remembered as one of the most difficult periods for workers across several major industries. Job losses ...

In 2025, 47.9% of companies used the contact center platform as the primary interface for agents, and 43.2% used the CRM ...

Compare Betterment and Merrill Guided Investing, two top robo-advisors that can assist you with automated investing and learn which one is right for your finances.

When service becomes automated, empathy becomes the differentiator. Customers will stay loyal to companies that show up with ...

Silverback AI Chatbot has announced ongoing development and refinement of its AI Assistant feature, reflecting significant shifts in how organizations manage digital communication, user interaction, ...

PRESSADVANTAGE – Rocket CRM has announced continued development and refinement of its Missed Call Text Back functionality, reflecting broader changes in how organizations manage inbound communication, ...

Overview:  AI handles routine questions instantly, while humans focus on complex and emotional issues. Done right, support feels more personal, not automat ...

NOIDA, India, Dec. 26, 2025 (GLOBE NEWSWIRE) -- The newly launched AI chatbot is designed to help businesses manage high ...

Rocsys CEO Crijn Bouman is making automated charging ports with the goal of doubling the amount of robotaxis that can be ...

Software engineering does not disappear. But the path in changes: junior roles require stronger fundamentals, better ...

Abstract: Traditional marketplaces, like order book solutions, for Peer-to-Peer (P2P) energy trading are often unable to efficiently manage decentralized trading, especially when faced with low ...

Americans are now getting about 2.5 billion robocalls every month, according to YouMail (7), so being careful is your best ...