The Telecom Regulatory Authority of India (Trai) has launched a pilot where selected customers will receive an SMS to continue, modify or revoke consent for promotional communications under the ...
Franchise AiQ’s Coordination Strategies for Franchise Networks Evergreen, United States – December 22, 2025 / Franchise AiQ™ ...
Officials driving a push back to the office cite enhanced customer service and improved collaboration as justification for the changes.
With the Insurance Regulatory and Development Authority of India (IRDAI) preparing to operationalise several structural ...
Tesco Mobile is launching a new flexible pay-as-you-go tariff which lets customers choose just the right amount of data, ...
As businesses grow, communication systems often struggle to keep pace. Missed calls, delayed responses, and overloaded staff ...
The handbook showed that gangs have developed detailed guidance for creating fake personas to lure their targets, as well as ...
The solution is simple: Connect your call handling, dispatch and scheduling so the first person who speaks to a customer can ...
Tired of AI customer service loops? These insider tricks help you escape "frustration AI" and get real human help when you ...
The Social Security Administration Office of Inspector General said the agency’s average speed of answer was only seven ...
As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...
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