Glance releases its 2026 CX Trends Report, revealing how last year’s rush toward AI reshaped — and often damaged — customer ...

AI swarm agents are transforming small business operations. Learn how coordinated AI teams can automate entire workflows ...

The newly launched AI chatbot is designed to help businesses manage high volumes of customer queries across digital channels, ...

Several forces contribute to this cycle of AI hype and disappointment. 1. Marketing pressure: Calling a product AI-powered ...

Accounting and other professional service firms are rushing to make sure that they will be mentioned in AI search results, with many planning to fully implement a generative engine optimization ...

The Air Force's experimental chatbot, NIPRGPT, was wildly popular with service members. Now it's being pushed aside by a more ...

Bots will overrun humans on the internet in generative AI's next massive disruption. Why it matters: The internet connected humanity — but an AI-driven shift to a machines-first network will force us ...

The AI chatbot service Character.ai announced on Wednesday that it plans to gradually scale back the ability of users under the age of 18 to interact with digital personalities, and eventually cut ...

Clanker, a decentralized application (DApp) built around an artificial intelligence agent that creates memecoins based on prompts, has generated over $34.4 million in fees, according to blockchain ...

Cloudflare's Year in Review shows Googlebot crawled 200 times more pages than PerplexityBot. Global Internet traffic grew 19% ...